Booking terms and house rules

• You can book through the website, by phone, or via social media.
• Bookings become final only after we send you a confirmation email. Submitting the form does not by itself guarantee the slot.
• Treat the time slot as confirmed only after the confirmation email arrives.

• Cash or bank card on-site, at the end of the session.
• We do not accept online payment at this time.
• We can issue an invoice on request — please mention it in the booking notes.

• Bookings can be cancelled or rescheduled free of charge up to 24 hours before the slot.
• For cancellations within 24 hours we charge 50% of the session fee (the freed slot is hard to fill on short notice).
• Cancel or reschedule by phone or email.

• A delay of up to 15 minutes is added back where possible.
• A delay of more than 15 minutes shortens the session to whatever time remains in your originally booked slot (the next client is waiting).
• A delay of more than 30 minutes means the session cannot take place and the full fee is charged.

If you do not show up and do not notify us, the full fee is charged. Repeated no-shows may require a deposit for future bookings.

Before the session, please tell us if:

• You have an active fever, contagious illness, or open wound — please cancel and come back when recovered.
• You are pregnant (some massage types are not recommended during pregnancy).
• You have had recent surgery, a fracture, severe heart or vascular issues, or another significant medical condition — a doctor's clearance may be needed.
• You take medication or supplements regularly — some can affect the session.
• You have any allergies or skin sensitivities — helps us pick the right oil.

When in doubt, please call us before booking.

• Please arrive clean.
• Clean towels and a single-use sheet are provided for the session.
• All equipment is disinfected before and after each session.

Honestly, just yourself — everything else is provided: clean towels, a sheet, oil, water. Two small things that can make the experience nicer:

• A hair tie if you have long hair, to keep it out of the oil.
• Loose, comfortable clothes for afterwards — nicer than squeezing back into tight jeans on a relaxed body.

Massage is a professional service. The following will end the session immediately and no refund will be issued:

• Arriving intoxicated or under the influence.
• Aggressive, abusive, or threatening behaviour.
• Any sexual conduct or suggestion.

If something is off during or after a session, please tell us. We aim to resolve any issue directly and quickly.